If your work role requires many transactional email exchanges, a vital skill to master is how to respond professionally to customer email inquiries and also to thank people for information they...

No matter the weather, despite the difficulty, the delivery agent must deliver. But how do you properly show your appreciation? And how do you show the appreciation in the right way to ensure or...

Thanks to automatic reminders on smartphones or a friendly reminder from a parent, we get tons more "Happy Birthday" wishes sent to our phones and social media profiles. And when loved ones and...

'Cause breaking up is hard to do. First of all, breaking up with someone via text message is not a classy act. Learn from the mistakes of others and give someone a clear, direct,...

If you do nothing else for your mom all year, for the love of all things good and pure in this world, please acknowledge your mother (or person who raised you) at least once a year. Ideally,...

Here's how to thank your pet sitter with a thoughtful thank-you note. When work or family obligations take us away from our homes and beloved furry friends, the heroic Pet Sitter steps in to save the...